Feedback ethics: A research-informed discussion of feedback in coaching

Angela Passarelli, Jeff Hull, Margaret Moore, Pamela Larde
Panel Discussion

Abstract:
Formalized feedback, such as 360-degree assessment, is a powerful tool for personal and professional growth. Yet the provision of feedback in coaching contexts is fraught with ethical dilemmas. How can we ensure the integrity of the data collected and fed back to the client? How do we manage psychological safety and power dynamics when delivering feedback? How might characteristics of the individual being coached, such as race, gender and sexual-orientation, impact others’ assessments of their performance? In this panel discussion, thought leaders from the Institute of Coaching will summarize the scholarly literature on the ethical dimension of feedback in coaching. Participants will then join us in translating research to practice and raising new questions for future research.
  

Angela Passarelli Pamela McLean, PhD, Co-Founder of The Hudson Institute of Coaching, brings more than four decades of experience as a clinical psychologist, master coach, coach supervisor, and contributor in the field of leadership coaching. McLean has authored several books in the field of coaching including The Completely Revised Handbook of Coaching (2012), a comprehensive examination of the essential elements in coaching; Self as Coach, Self as Leader, (2019) exploring the dimensions of the internal landscape that support one’s conscious use of self in coaching and in leadership. She also authored LifeForward: Charting the Journey Ahead, focused on intentionally charting a course through the chapters and transitions in one’s life.

Jeffrey Hull, Ph.D. BCC is CEO of Leadershift, Inc. a leadership development consultancy based in New York City and author of the best-selling book, FLEX: The Art and Science of Leadership in A Changing World, from Penguin-Random House in 2019. A highly sought after speaker, consultant and executive coach with over twenty-five years working with C-suite leaders worldwide, Dr. Hull is also a Clinical Instructor in Psychology at Harvard Medical School and adjunct Professor of Leadership at New York University. He is the Director of Global Development at the Institute of Coaching, a Harvard Medical School Affiliate. Dr Hull has been featured in Harvard Business Review, The New York Times, Investors Business Daily, and a wide range of media. He can be reached at www.jeffreyhull.combio

Margaret Moore/Coach Meg, MBA, is an executive coach, co-founder (2009) and chair of the Institute of Coaching at McLean, a Harvard Medical School affiliate. Following 17 years in the biotech industry, in 2000, Margaret founded Wellcoaches Corporation, a school of coaching for health professionals. In 2010 Margaret co-founded the National Board for Health and Wellness Coaching, a nonprofit subsidiary of the National Board of Medical Examiners, establishing coaching standards, coach certification, and healthcare reimbursement of coaching services in the US. Margaret is co-author of 20 peer-reviewed articles and 8 book chapters on coaching, the peer-reviewed Coaching Psychology Manual published by Wolters Kluwer, and Harvard Health Books Organize Your Mind, Organize Your Life and Organize Your Emotions, Optimize Your Life.mela McLean, PhD, Co-Founder of The Hudson Institute of Coaching, brings more than four decades of experience as a clinical psychologist, master coach, coach supervisor, and contributor in the field of leadership coaching. McLean has authored several books in the field of coaching including The Completely Revised Handbook of Coaching (2012), a comprehensive examination of the essential elements in coaching; Self as Coach, Self as Leader, (2019) exploring the dimensions of the internal landscape that support one’s conscious use of self in coaching and in leadership. She also authored LifeForward: Charting the Journey Ahead, focused on intentionally charting a course through the chapters and transitions in one’s life.

Pamela Larde, director of education for the Institute of Coaching, is committed to engaging in the work of advancing the reach and commitment of the coaching profession to serve and build up heart-centered leaders around the world. As a professor, coach, author, and business owner, Dr. Larde is intentional about integrating values of belonging, human dignity, justice and care for the whole person into every fiber of her work. She is founder and president of the Academy of Creative Coaching, an ICF accredited coach training school and engages in research around race and gender, self-motivation, joy resilience, and posttraumatic growth.amela McLean, PhD, Co-Founder of The Hudson Institute of Coaching, brings more than four decades of experience as a clinical psychologist, master coach, coach supervisor, and contributor in the field of leadership coaching. McLean has authored several books in the field of coaching including The Completely Revised Handbook of Coaching (2012), a comprehensive examination of the essential elements in coaching; Self as Coach, Self as Leader, (2019) exploring the dimensions of the internal landscape that support one’s conscious use of self in coaching and in leadership. She also authored LifeForward: Charting the Journey Ahead, focused on intentionally charting a course through the chapters and transitions in one’s life.

Bronze Supporter: Institute of Coaching

Host:
Angela Hill is the Head of Supervision for The OCM Group, she was pivotal to developing supervision programmes and resources. In HR, Angela held a senior corporate client relationship role in outplacement and change management. Angela works with creativity, integrity and purpose for the common good, embedding ethical behaviour in everyday practice. A volunteer with EMCC since 2008, she recently supervised coaching of young African entrepreneurs. Angela writes articles for the OCM Journal and Chapter 15 ‘Supervision in Practice’, Coaching and Mentoring (2017).

Recommended Articles